Casablanca Hotel Jeddah

Has lots of Attitude problems of the staff from Front desk to Drivers, restaurant staff, aggressiveness and rudeness is basic problem. Housekeeping also needs lots of improvement Senior management is helpful and wants to help, but seems helpless Restaurant mangers seem busy on Mobile and gossips, staff generally looks away, needs to be called number of times to get attention Menu in all three meals is of bare minimum variety not worthy of a 3 to 4 star hotel. There is hardly one main course rest are fillers. Once a dish finishes it is seldom replenished staff apologies. Even if is start time of that meal. Feedback and comments cards are not in practice at all. A basic requirement of any corporate setup Corporate setups become institutions in due course by corrective preventive measures I would request the higher management to look into