Avis Google
I can’t even begin to describe how terrible this hotel is. I arrived at this hotel in the evening after a long bus ride and as soon as we checked into our rooms, there were a bunch of problems, the walls were absolutely disgusting as they were random marks all over them, also, the smell of the room was absolutely horrible and I was mortified by the hygiene within my room as everything including the floor was dirty. The bathroom was below the basic standards as the bathtub was blocked and water would not go through and there was no towels available apparently also, the curtains of the shower appeared to have blood stains on them as well as cause tons of water to leak out and flood the bathroom. We ended up complaining to the receptionist however he completely ignored us and proceeded to laugh in our face. One of the cleaners proceeded to insult one of my family members which really infuriated me. I highly recommend that the ministry of Hajj and Umrah investigate this hotel immediately as they are unable to provide the most basic care to their clients as well as charge them for what they have done
