Avis Google
This hotel smells like cigarettes and Sewerage. They use a lot of electronic Air Purifiers and cheap perfumes but it just add insult to injury. (These perfume spraying machines are actually great health hazards)There is no customer service since no one answers the telephone to help you with any room service issues. We had no hot water, no bathroom light (yes, no bathroom light. We used our cellphone flash for first 2 days), no clothing hooks inside the bathroom and no fresh towels. Seems like we checked into a motel 8. Actually no offense to motel 8 they are probably definitely better than this hotel.
The (3) Elevators are definitely a nightmare, they are very small, suffocating and slow. We end up taking stairs up and down to avoid the rush. BTW no one make lines in Saudi for their turn so good luck getting in these elevators since everyone is going to push you aside to get in there.
The only positive thing about this hotel besides we made it out well was the location to the Haram. Yes, absolutely amazing location, very near to female gate and this 1 thing trumps anything else we suffered. The only regret is that we could have stayed at a 5 star hotel with the price we paid for this dingy Shack. I will not ever recommend this hotel to anyone with a family due to extremely poor hygiene condition of this hotel.
