利雅得戴尔诺富特套房酒店

Usually I prefer to stay in the Northern part of Riyadh, however, my favorite hotels were fully booked. This hotel seemed scary to me, as it has very bad ratings across different platforms, so I was prepared for the worst. However, it was not that bad (for a small local mini-hotel) The room is spacious, cleanliness 4/5, some amenities need to be fixed, but it is not critical. Sound isolation can be improved since I have heard my neighbors discussing something Breakfast is just fine, you get minimal choice, but it’s not crowded as in big hotels, which is a plus Sport & entertainment amenities should be improved. 2 of 3 treadmills were not working. Overall gym equipment can be replaced. Billiards lacked the balls, table tennis - normal rackets and balls, etc. etc. Location is fine, it’s not noisy, but you spend a lot of time on a traffic light near the Kingdom tower Laundry was cheap (like x8 cheaper compared to other hotels), quality was fine In room dining is questionable. The pizza reminded me of a frozen quick cheap pizza, salad was fine

Worse customer experience ever for a 4 star hotel . Locations is very bad . I wouldn’t recommend anyone staying at this hotel

I recently had the opportunity to stay at the Novotel Suites in Riyadh, and my overall impression of the hotel falls short of expectations for a 4-star establishment. While the hotel boasts a convenient location and some positive aspects, the overall experience left much to be desired. Upon entering the hotel, I couldn't help but notice the lackluster ambiance of the lobby. The decor appeared dated and in need of a refresh. The rooms, while spacious, were showing signs of wear and tear. The furnishings looked tired, and the overall cleanliness was questionable. The bathroom, in particular, could benefit from a thorough cleaning and modernization. The amenities provided were basic, and the overall attention to detail was lacking. Another area where Novotel Suites Riyadh fell short was in its dining options. The on-site restaurant offered a limited menu, and the quality of the food did not match the prices. There are far better dining options available in the vicinity, making it difficult to justify eating at the hotel. In conclusion, Novotel Suites Riyadh provides a mediocre accommodation experience at best. With a much-needed update to its facilities, improved customer service, and a focus on enhancing the overall guest experience, it has the potential to live up to its 4-star rating. Until then, I would recommend exploring other options in the area for a more satisfying stay.

I have been stayed at this hotel 3 nights, it’s excellent location, clean rooms, great staff and very friendly, I recommend this property

I'm really flabbergasted that this place is supposedly a 4 star hotel. It's 2 star at best. It doesn't have a restaurant - more a canteen that serves mediocre breakfast and lunch only (no dinner). Hot drinks are limited to instant coffee and tea, with a very limited selection of food. I've seen better reception desks in apartments. The staff are utterly depressed and untrained, however very eager to help, so they can't be blamed. I'd have no issues if this hotel advertised as a 2 or 3 stars, as your expectations would be managed, hence the 1 star review as its completely misleading.