The Oberoi Madina

This is the second time we have stayed in The Oberoi when visiting Madinah, and I’m so glad we chose it again! Apart from the fact that it is the most perfect location for the women’s gate, and generally for the Prophets Mosque, it also wins in every other respect too. The atmosphere the staff have created is so welcoming and family like. Everyone is so helpful and kind. The rooms are clean and cosy and all effort is made to fulfill one’s requests. Food in the restaurant is excellent, especially the evening buffet. I cannot imagine staying anywhere else in Madinah! May Allāh ﷻ reward all the staff for their hospitality.

Location is the greatest. Rooms are quite big and good. Hotel dinner is nice. I have been very satisfied during my stay. Staffs are very kind. I recommend this hotel If you will come to Madinah.

The hotel is in perfect location. V close to the Haram. The staff were lovely and very welcoming. The assistant manager was very gracious and helping us with our requests. Omar at reception was also so gracious and welcoming. We had two bookings - a quadruple and a double. The quadruple isn’t really a quadruple , it’s a triple and they add a 4th bed (same type of bed like the others). The shower wasn’t working so we had some teething problems at first but the rooms were comfortable. The hotel is clean and they do housekeeping regularly. However we had two bad experiences with food. We ordered cream of chicken soup to the room and the lady who had it was unwell all night with a bad stomach. Also two of my aunts had cake in the lobby and they spent two days after that with severe food poisoning including fever, chills and vomiting for 2 days. It’s been a week and they still are not 100%. One of my aunts vomited in the restaurant at breakfast. When we complained to the hotel they did nothing! They actually asked for proof that this was from their cake? We said what more proof do u need than an old lady vomiting in your restaurant! They did not apologize or offer any assistance or compensation. It is actually shocking. If not for the food and how bad they handled this u would’ve rated higher but we’re all still shocked at how bad the food was and how they handled the situation

There is something different and Unique in this hotel compared to other hotels in the area, and that is their staff. From the workers cleaning your rooms to the person bringin food to you rooms, and the security guards, you can feel they put effort to go above and beyond their duty to serve their customers. Its one of the establishments you feel they prioritize their customer extending to these staff members. Simply wonderful. The hotel is well located in the front row of hotels near the Nabawi mosque, very close to the women enterance. Design of the hotel is classic. You can feel the quality pretty much everywhere. Highly recommended especially if you are staying with women - The location is very convenient for them.

This hotel has a very soothing vibe. The reception has a beautiful fragrance all over with restaurants on either side and two levels of shops below, accessible by elevator and escalator