The Oberoi Madina

The hotel is in perfect location. V close to the Haram. The staff were lovely and very welcoming. The assistant manager was very gracious and helping us with our requests. Omar at reception was also so gracious and welcoming. We had two bookings - a quadruple and a double. The quadruple isn’t really a quadruple , it’s a triple and they add a 4th bed (same type of bed like the others). The shower wasn’t working so we had some teething problems at first but the rooms were comfortable. The hotel is clean and they do housekeeping regularly. However we had two bad experiences with food. We ordered cream of chicken soup to the room and the lady who had it was unwell all night with a bad stomach. Also two of my aunts had cake in the lobby and they spent two days after that with severe food poisoning including fever, chills and vomiting for 2 days. It’s been a week and they still are not 100%. One of my aunts vomited in the restaurant at breakfast. When we complained to the hotel they did nothing! They actually asked for proof that this was from their cake? We said what more proof do u need than an old lady vomiting in your restaurant! They did not apologize or offer any assistance or compensation. It is actually shocking. If not for the food and how bad they handled this u would’ve rated higher but we’re all still shocked at how bad the food was and how they handled the situation

There is something different and Unique in this hotel compared to other hotels in the area, and that is their staff. From the workers cleaning your rooms to the person bringin food to you rooms, and the security guards, you can feel they put effort to go above and beyond their duty to serve their customers. Its one of the establishments you feel they prioritize their customer extending to these staff members. Simply wonderful. The hotel is well located in the front row of hotels near the Nabawi mosque, very close to the women enterance. Design of the hotel is classic. You can feel the quality pretty much everywhere. Highly recommended especially if you are staying with women - The location is very convenient for them.

This hotel has a very soothing vibe. The reception has a beautiful fragrance all over with restaurants on either side and two levels of shops below, accessible by elevator and escalator

The best hotel in the vicinity of haram. The best food, service, location. Parking available for free. Staff is very friendly and cooperative. Quick access to entry gates of Rawdah for females. Best view of haram from twin bed room.

Good hospitality, good service and lots of variety food. Thanks for good greetings , Ameen