The Oberoi Madina

An amazing place to stay for Hajj or Umrah. Excellent Customer service at next level. Only thing that might be further enhanced is lobby / waiting area at ground floor, with more sitting space.

Excellent Service and Hospitality It was really a pleasure staying at the Oberoi Hotel in Medina for our Haj. Upon arrival, we were greeted by a friendly and welcoming staff who provided efficient and speedy check-in. The room was spacious, comfortable and it was clean and tidy with a well-stocked minibar and complimentary coffee & tea making facilities, making our stay very relaxing. The hotel's restaurant offers a variety of high-quality dishes with exceptional service. The quality of the food was outstanding, and our taste buds were tantalized. The restaurant staff were attentive, accommodating, and went out of their way to ensure that we had an outstanding dining experience. In addition, the hotel's overall service was top-notch, and nothing was too much trouble for the staff. From the housekeeping staff to the front desk, all staff members were always ready to assist with a warm and friendly approach, providing us with a memorable experience that we will always cherish. On a final note, we were thoroughly impressed with the hotel's outstanding hospitality. The excellent service, outstanding food quality, and the luxuriously comfortable room all played a role in making our stay at the Oberoi Hotel an unforgettable one. Sincerely, Rafeek Achmat Berekur

Back door of hotel brings you to one of the entrance to Nabawi Mosque. Very convenient. The food here at the coffee house is excellent for all meals. Really good food and well trained staff.

Location is top tier for anyone with families that needs to get to the women's area and right opposite, Rooms are amazing and services is top Breakfast has been spectacular Service is second to none

Best location, just steps from Masjid Nabawi. The hotel is beautifully kept, the house cleaning do a wonderful job maintaining the rooms and premises. Staff are very professional, efficient and extremely customer service focused. The food at the buffet is above average, great service by Mr Kiyas. Rooms are clean and spacious.