Jewar Al Saqefah Hotel

Definitely not a 4* hotel. Dirty, have plumbing issue and run down hotel. Corridors smell of cigarettes smokes and cleaning stuff was parked there. Double standard breakfast for Asian and Western. Hotel not recommended.

We had two rooms booked, we requested a double bed as we have a infant but they didn’t accommodate for this. Rooms were cramped with just the beds and side table. Bathroom was small and in need of renovation. Rooms had a smell of glue used in furniture. The wardrobes doors won’t slide. Our room had a kettle but only socket to put it was either on the floor or by removing our lamp switch. We couldn’t use either due to infant, complained then changed rooms so we could use a kettle. One of the socket was faulty, when we plugged in it started causing short circuit. Rooms were not clean ! Cups were dirty! Dust everywhere ! Asked housekeeping to clean the next day and after several requests a guy came and asked what needed to be done ! It was utterly poor service. They folded dirty used towels that were on the floor and put them back on the counter. We knew this as they had blood in them. Because of them we almost missed our flight. It took them 40 minutes with 4 calls and 2 visits to reception to get our luggage down from 2 rooms. It was a very unpleasant stay, would NOT recommend this hotel. There are plenty of hotels next to this which are similarly priced or even better with better standards. Only positive was the location and the guy who helped us move rooms. Caused a lot of tension to our trip.

The worst breakfast, lunch and dinner. Double standard meals between the Asian people and the Arabs. No dessert. The room is too small.

Real bad for Hajj. Small room, soooo narrow small elevator, need at least 1hour queue just for go to Nabawi and 1hour queue for back to room, unfriendly hotel staf, real bad wifi. Just the location is ok, near to Nabawi