Masharef Tea Lounge - Makkah - سويس أوتيل المقام - البرج ف

4.5Reseñas
Internacional
Hotel Swissôtel Al Maqam - Tower F, St Tower F, Ibrahim Al Khalil, Al Maqam Arabia Saudita
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+1 Videos

Descripción

El salón Masharef es un salón magnífico. El personal es muy agradable y amable. La decoración es sencilla y elegante. El ambiente es agradable y tranquilo. El área de descanso es cómoda. El salón está limpio y ordenado. Salón ofrece aperitivos ligeros, deliciosos postres. Bebidas frías y calientes especiales como latte, chocolate caliente, latte de pistacho con chocolate helado, etc. Tienen pizza, hamburguesas, tiras de pollo, etc. El salón Masharef está dentro del Swissotel Al maqam en la planta baja, Makkah.

Localización

Hotel Swissôtel Al Maqam - Tower F, St Tower F, Ibrahim Al Khalil, Al Maqam Arabia Saudita

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Reseñas

Reseñas
4.5
Excelente
de 44 reseñas
Excelente
35
Muy bien
3
Bueno
1
Promedio
2
Pobre
3
Food
0.0
Customer service
0.0
Value for money
0.0
Comfort
0.0
Cleanliness
0.0
Reseñas
Rania Alshaeri

Rania Alshaeri

07/31/2022 09:41

Revisión de Google

This hotel location is one of the best. The view is breathtaking and faces the Kaaba. The rooms are clean, spacious and well maintained. Staff and housekeeping are friendly, speak English and willing to assist. Special thanks to Mohaisen Al Ameeri (محيسن العميري) at the reception for his great help and professionalism, we requested a late check-out and he offered without any hesitation.
Momo Essop

Momo Essop

05/17/2022 07:02

Revisión de Google

This hotel location is one of the best you can get. We had an amazing stay. The rooms are are clean, luxurious and well maintained. Staff are friendly, speak English and willing to assist. The breakfast is absolutely amazing with a really wide variety. Check-in took longer than it should, this was expected due to it being peak season.
Anastasia Dotsenko

Anastasia Dotsenko

05/09/2022 19:54

Revisión de Google

Great service, attentive and kind staff. Very special place to be for a good value, would recommend it highly! Had an amazing experience and definitely will come back again.
Imran Khan

Imran Khan

04/20/2022 00:13

Revisión de Google

The only reason I will give them 2 stars because the rooms were clean. Red flags began when arriving and reception took 20 checking our booking and taking payment in British pounds and we clearly told him we have extended our stay from 5 days to 6 days. They already took a days payment on card without any notice. Anyway he took payment which was less than the booking and ensured us it was correct for 6 days. A day before our checkout we get a call to come down to reception and pay the outstanding fee. He said we need to pay an extra day and when broke down the day payment they realised he booked us with the walk in rates which are in fact way cheaper than booking online. However they wanted the booking payment amount which should have been 65£ but took 95£. When asked why was this more they said as you paid in cash when checking in and the reception charged you commission. If you want this returned it will be deducted from the receptionist pay!! We let them keep the extra money but the whole thing left a sore taste and I didn't believe his excuse for charging more. We won't be staying here again.
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