Name: ZamZam Pullman Makkah Hotel
Address: Abraj Albait Complex
Rating: 4.0

Descripción

Ideally located in the prime touristic area of Ajyad, ZamZam Pullman Makkah Hotel promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, 24-hour front desk are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, carpeting, linens, mirror, slippers. The hotel offers various recreational opportunities. Discover all Mecca has to offer by making ZamZam Pullman Makkah Hotel your base.

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Reseñas

4.0

Bueno

de 58 reseñas

Excelente		19
Muy bien		9
Bueno		5
Promedio		6
Pobre		19

Service		0.0
Organization		0.0
Friendliness		0.0
Area Expert		0.0
Safety		0.0

Reseñas

Imran Keeka

10/11/2023 11:22

Revisión de Google

The good lady that assisted me with check in etc was excellent at her job, welcoming and understanding. The hotel is ideally situated for easy access to the Haram. I was there only for 1 night so this was a good location. While I understand that the location is prime and the hotel is under renovation, I did not expect that I would be met by a bed that has caved in the centre, a bathroom peppered with cockroaches and facilities that are terribly aged. For this price, the hotel should have ongoing maintenance, fumigation and improved quality. What has taken so long to get the process going? Had I known, I would have stayed at another hotel in the same property.

Hamza Shaikh

09/27/2023 00:45

Revisión de Google

Location and Rooms are great. They even add beds on request but that won't be needed as 1 bed can easily fit 2 people, it's very large. Aesthetic, view and restaurant selection are very good. Only issue with room service as they have limited amount of stuff that you can take in a day. For eg water bottle, towel or toiletries etc. Would definitely recommend depending on your budget and time of the year you're coming at. Because the prices can be high.

Y-Rosso Ribelle

09/24/2023 18:33

Revisión de Google

Not even one star is enough. Used to be good but now the service is so bad. Waited too long for check-in, rooms were dirty, had to change them 3 times, bathrooms dirty, no room service whatsoever. Petty concierge personnel trying to make lives difficult just to prove a point. The worst experience ever. It was embarrassing because I brought 13 guests from abroad with me, only to have the service this bad. I asked for a feedback form so I can raise these issues silently but none was provided. No one seemed responsible, and no one seemed to care that there were these issues. I miss when Pullman zamzam was a good hotel.

Adam Pantriangle

09/21/2023 20:22

Revisión de Google

it was a slight letdown when visited Pullman ZamZam. the rooms were heavily neglected regarding the electric outlets, amenities, and visible lack of cleanliness. the front desk was of great help, we were able to move to a cleaner and more functioning room; very grateful. but i would not recommend it as a semi leisure stay.

FARAH NUR LYANA AZIZ ZAMRI

09/18/2023 10:38

Revisión de Google

very pleased of the service from the receptionist team. they are very kind and try to accomodate our stay with everything they have. early check in and late check out was easy to discuss and we even got a VIP buffet breakfast too. thank you to the staff named manav, shes very kind and always smile! may Allah bless!

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ZamZam Pullman Makkah Hotel

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Imran Keeka

Revisión de Google

Hamza Shaikh

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Y-Rosso Ribelle

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Adam Pantriangle

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FARAH NUR LYANA AZIZ ZAMRI

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ZamZam Pullman Makkah Hotel

ZamZam Pullman Makkah Hotel

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