谷歌评论
My parents recently stayed at this is idk what to name it and was extremely disappointed with the lack of security and response from the staff. During their stay, my mom’s phone was stolen. Despite informing the hotel management immediately, their response was lackluster and unhelpful.
The hotel did not take any significant action to assist in recovering my phone or even show genuine concern about the incident. Even they didn’t want to check their cameras. This lack of responsibility and empathy from the staff is unacceptable for any hotel, especially one that claims to offer a safe and secure environment for its guests for Hajj manasek.
I urge anyone considering a stay at there to think twice, especially if you value your personal belongings and expect a professional response to any issues that may arise. My experience here was marred by this unfortunate incident and the hotel's poor handling of the situation. I do not recommend this hotel.