クラウンプラザリヤドRDCホテル＆コンベンション

I stayed in the hotel with a delegation and we did enjoy our stay there. Very clean and comfortable rooms. Nice and friendly atmosphere. Food in the restaurant was very delicious. The service was even better. Thanks a lot to Saiful Islam who was professionally serving our team during our stay.

I would like to say that Rizna in the dining room was amazing. His customer service skill’s are excellent, he was warm, friendly and extremely helpful. He always had a smile on his face and welcomed us with professionalism. Thank you all the Crowne Plaza- and especially Rizna. You’re great! 😊

I stayed for 19 days (in Sept 2021) in the hotel as part of business/my new job assignment, as it is adjacent to my office location. I missed to leave a review of my stay-experience during that time. So far, everything is really good from spacious parking, clean room and accessories, wide lobby, restaurants, cafe's, housekeeping and gym/pool EXCEPT THE SELECTIVE/DISCRIMINATORY ACTIONS/UNFAIR TREATMENT OFTENTIMES TO ME OF SOME OF ITS SECURITY GUARDS IN THE MAIN GATE AND GATE 2 (AND SOME HOTEL STAFFS AT THE RECEPTION OR AT THE GATE). WHEN SECURITY GUARDS SEE AN ASIAN (EAST, SOUTH & SOUTHEAST ASIANS) FACES ENTERING THE HOTEL, HE OR THEY ARE INTERROGATING AND INSPECTING BAGS/BELONGINGS/LAPTOP BAGS BEING BROUGHT BY GUESTS WITHOUT EVEN GREETING US GUESTS. HOWEVER WHEN ARAB AND WESTERN FACES OR GUESTS ENTERING THE GATE AND RECEPTION/LOBBY, THE GUARDS AND HOTEL STAFFS ARE JUST SMILING AND GIVING A WELCOMING GREETINGS! I found it rude & racist such guards and staffs behaviours; and selective or no equality/no value for Asian guests especially by races. Such behaviours in hospitality business is intolerable I think so. Note: If Asians are not welcomed in your hotel or hotel group, then you should not accept Asians to check-in; or you shall label your hotel as "not a place to stay by Asians". Otherwise, your guards and some front staffs shall undergo thorough proper customer service training and/or discipline.

Amazing hotel with great facilities The food in the canteen area is unbelievable and it has a beautiful Shisha lounge outdoors. The staff are a real credit to Saudi Arabia and the hotel itself. They make you feel a very welcome. As for the rooms, the beds are brilliant they are all kept very well. The shower bathroom area is big with plenty of room. The location is also brilliant as it is 10 minutes away from all the import sites within Riyadh Whenever I return to Riyadh, this will be my go to hotel Special mention to Bernard who works in the restaurant he always made our us feel welcome

It was my first time to stay in Crown plaza Riyadh and i have to say one of my best trips to Riyadh starting with the exceptional staff and warm reception. From the moment you walk into the lobby you're greeted warmly and the front desk made every effort to upgrade my booking and accommodate my requests. My trip was made more special by the lovely ladies Dima and her colleague (unfortunately can’t recall her name but i will not forget her kindness). Thank you again Crown plaza and i highly recommended!