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Stayed there for 6 nights, was welcomed accommodated by the gentle guy Mr. Wial, he was very supportive and helpful, was able to understand english as well. When we arrived, there was only one luggage guy at the gate and three trolleys which were already occupied, while we checked in by Mr. Wial, the trolleys and the guy got free to help us. The room was a bit small according to the bedding capacity, and the beds were just to light and were of no good quality. You can get the room service daily if you ask for it, but not daily without asking. The breakfast was just ok with limited options that you can try with just ok taste. There are four lifts for 16 floors building, but you don't have to wait long for them. The hotel offers shuttle service, which is available at Hotel and Haram too for two-way pick and drop. There is a smoking area on the ground floor, and the barbar shop is also available in the hotel. Grocery Store and an Afghani Restaurant is near the hotel.