Royal Inn Al-Nokhba Hotel (now Maden)

Worst experience, only reason was this was the only place left with rooms walking distance. Apparently there is a reason why they were the only with rooms left.... -Fridge doesn’t work (I complained they did nothing) -A/C wasn’t working complained he did something that made it work non-stop so we literally are freezing now. Complained again he just turned off the fuse and when I said it will get too hot he motioned to turn the fuse on again -not sure A/c related or not but room smells like mold. Every time we walk in from outside huge overwhelming mold odor. My mom is coughing and I’m praying it’s not the start of pneumonia because of this. -bathroom leaks water outside tub-big slip hazard unless you place multiple towels on floor to catch water -bed were atrocious….feel the wood -didn’t clean every morning. I asked one day he said ok and didn’t come. Another day he came and made the beds and nothing else. No trash pick-up no tidying of restroom. Left towels on floor full of water.

An old, outdated, unmaintained hotel. Absolutely not a 4-star standard, maybe a 2-star. Booked it through B***ing.c*m and paid more than double the price than if we booked directly from the hotel (as per the reception staff). Carpets and walls are dirty, closet doors are chopped (My 4-year old child cut her finger when opening one), bathrooms are disgusting and moldy, the shower has no glass or even a curtain. You can imagine how much water in on the floor after a shower. Housekeeping is the worst we have seen, you have to drag the staff to clean your room and then they wouldn't even change the bed sheets! Once ordered room service and the food was not edible. Shortly, other than the location of this hotel, nothing is good.

Terrible hotel. No parking available and staff is very rude. They won’t guide you at all. You are in your own. One of the staff miss behaved with me as well. NOT RECOMMENDED !!!!!

Room wasn't ready and check in is alway at 4pm which is not convenient is you have a baby. The air con has made me and my family ill. Room service didn't come until a few minute before Magrib. Location is only 10 minutes walk from mosque so it was convenient.

Very good service ,fast lifts. Plenty of complimentary water bottles . Huge family rooms . Excellent location hardly 3 min to masjid e nabawi entrance.