Grand Plaza Al Nuzha

this hotel is very near to masjid nabawi, only takes 2 minutes walk. the room is quite clean, so is the bathroom. it have water heater and hairdryer too. there are room facilities such as tv, electric kettle, and fridge. and the food is delicious. overall this hotel is good.

One of the most unhygienic & dirty hotels i have ever visited..due to the large amount of people staying in hotel lifts are always on waiting..staff is totally unbothered about cleaning n room service..rooms and bathrooms badly needs renovations ..smelly rooms with lots of bathroom bugs, congested , old stinky carpets in the rooms,broken furniture,poor wifi signals and with no amenities..you will not get an empty glass no toiletries,fresh bedsheets or even a tissue box in the room unless you ask for it..no room service available for anything...you have to bring or buy your own stuff like iron, glasses,electric kettles etc They charge fine enough but they dont deliver enough according to the amount they charge. Only and most positive thing about this place is that is a 2/3 minutes walk from hotel to Masjid e Nabwi..

Only good thing is very near to masjid al nabwi, otherwise hotel inner service and interior of room is very poor. Service maintenance team is very bad and not experience to deliver the quality. Receptionist are very kind.

its okay hotel old and. cleanness is not good but near to haram locations is little far then dalla tiaba

Worst experience ever in grand plaza badr al maqam branch. Room had no hot water and when complained to the staff they said the entire floor didn't have hot water. We requested to change rooms and then they said the entire hotel doesn't have hot water ?! Cleaning staff is untrained they walked in our room without pur permission using their master card despite knowing the room is in use . His excuse was that he knocked ones and we didn't reply so he opened. He also kept staring at the women when the walk thru the floor alone . The lift takes hours to come esp to top floors which should be the priority and not the down floors All the furniture was half broken. The bed was already swinging the sockets didn't work no exhaust in washrooms. Overall the worst experience we've ever had ..would've given -1 star