Grand Makkah Hotel
3.5评论
2nd Ring Road, Al Gaza Area
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描述
Grand Makkah Hotel is perfectly located for both business and leisure guests in Mecca. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, 24-hour security, daily housekeeping, free Wi-Fi in all rooms, wheelchair accessible are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional bathroom, additional toilet, bathroom phone, carpeting. To enhance guests' stay, the hotel offers recreational facilities such as games room. For reliable service and professional staff, Grand Makkah Hotel caters to your needs.
地图
2nd Ring Road, Al Gaza Area
附近的餐厅
评论
评论
3.5
好的
从
53评论
| 优秀的 |
|
11 |
| 非常好 |
|
4 |
| 好的 |
|
8 |
| 平均数 |
|
6 |
| 较差的 |
|
24 |
| Service |
|
0.0 |
| Organization |
|
0.0 |
| Friendliness |
|
0.0 |
| Area Expert |
|
0.0 |
| Safety |
|
0.0 |
评论
Mohammed Siddiqui
03/30/2023 12:49
谷歌评论
Worst experience - I would recommend not to book this hotel ..they take the bookings but never have rooms available when you reach there. I came here at 3pm and they said the rooms will be available by 6. I will echo what other customers mentioned in their review - Worst customer service, clumsy staff and bad experience. When we plan umrah and book hotels .. having a room ready should be our last concern but in this hotels case it is a nightmare.. we had to wait with our luggage for hours to get the room...
Mahmut Kucukakyuz
02/21/2023 09:52
谷歌评论
Just awfull, rooms are not clean, restorant is not clean (plates), house keeper comes to flush the toilet and thats it! When you ask for toiletpaper you will get just a small one or no one, towels asking the answer is always tomorrow!? Just bad experience with the hole group. Wasted time which we could use for praying. Choose another hotel would be my advise.
Mez China
01/29/2023 14:21
谷歌评论
Would give it negative stars if I could.
Do not stay here, not 5* at all, maybe 1*.
No hot water for our full stay.
No towels.
Didn’t come to clean the room for the full trip.
Waiting for lifts for up to 20 mins sometimes.
Far from Haram, about 15 mins at fast pace to the haram boundaries.
You’re tired by the time you go to pray Salah, and can’t go back and forth from hotel between Salah.
Maryam “Intl” Noorzai
01/01/2023 23:51
谷歌评论
Mohammed at reception was outstanding, went over and beyond.
The cleaning team handles the rooms to the best of thier ability with the large flow of guests.
The resturant serves health food.
Would highly recommend.
Excellent location
Muna
12/27/2022 08:51
谷歌评论
Not clean
we arrived at 4 and booked 2 rooms they said one is not ready, go to haram and come back and it will be ready when we came back it was still not ready at 11:00 PM ???
-Bed had stains
-Reception has poor communication skills they just say ok ok and do nothing
-room service knocking the door and saying leave at 10:00AM!!!!!!
Very poor poor service not worth the money
Very crowded
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