Elaf Ajyad Hotel Makkah

The room service was not avaiable at night we came all the way after performing umrah and stayed hungry till morning. I went to get coffee in the morning in the lobby there was nobody. Rooms are extremly small with old washrooms. Breakfast spread was nostly stale. i wonder who gave this hotel 5 star it is teo star hotel. Not worth it we paid a lot of money... very bad hotel

The location is amazing, the size of rooms is good, the staff are more than nice they're so friendly and helpful. However the bathroom smells and the safe in the room didn't work.

Hotel location is okay, not far and not near. Room space is good. Food variety is good Room service isn't the best (need more improvement for cleaning).

It was very bad experience that I have never seen We booked via Wego from 1st of November to 5th, a city views room that costs around 200$ per night While doing our check-in , we were surprised that the bathroom vacuum was not working and the shower is broken and no cartons for the shower and We asked to fix theses issues but they kept us waiting till the next day they were unhelpful to find a solution for that and finally they changed us to a small dark room with no views and in a smoking zone area. Unfortunately we couldn’t take the refund The bed sheets has stains and when we ordered breakfast to our room in the morning they refused to provide us with it and the same thing was for the dinner pretexting that we can order dinner to our room only after 11 pm. I totally not recommend this hotel also it’s not just right away beside the Haram

strategic location, near to the haram. but the room wasnt cleaned properly, when i came it was fine till i found out there was some kind of nuts below my blanket. the service wasnt bad, but its a bit difficult to communicate with them. for the food is very little variety and not much sweets. wifi are only avaiable for 3 devices and 3 days ? the room was big but the bathroom were small, the shower water are flooding outside.