Elaf Ajyad Hotel Makkah

This hotel is sucks front desk staff and reservations staff rude no help att all rooms are dirty stinks and hahaha free breakfast u can buy from the streets much cheaper u can buy and if u request to change a room to upgrade simple excuse is no room available. Management is rude manager name Issac rude unprofessional all the staff is unprofessional I wouldn't recommend to anyone disgusting place

My family experience at Elaf Ajyad hotel in Makkah left much to be desired. Firstly, the accessibility to the hotel is quite challenging, especially for the elderly or those in need of special care. The steep and difficult road to the hotel can be particularly taxing, especially after performing Umrah. While the hotel does offer a free buggy service, it's not consistently available. The rooms themselves are quite basic, and it's clear that the hotel lacks regular maintenance. We encountered a significant issue with our room door lock, which took over an hour to resolve, requiring a specialized mechanic to intervene. The bathrooms in the hotel are also disappointingly small and emit unpleasant odors. I would strongly advise against choosing this hotel for families with young children or elderly individuals. In summary, my experience at Elaf Ajyad hotel was marred by accessibility challenges, basic rooms, maintenance issues, and subpar bathroom conditions. It's not a suitable choice for families with young children or elderly guests.

Great hotel close by to Masjid Al Haram and the shops. Just need to note that it is on top of a steep hill, which can be an issue for some people. There are, however, carts owned by the hotel that will take you up and down to alleviate this, but they are not always ready.

You should be able to climb a mountain and have good ❤️ heart and health to reach the hotel. Never go if you have a guest with special needs. So hard to control a wheelchair ♿️ going up or down

Well it's located on the mountain lane adjacent to Makarem Hotel & lane opposite Rayyana Group Hotel. It is difficult to find if coming through cab. Better to call hotel and ask them to guide. If you are staying with person age more than 45 then it will be difficult to navigate to Hotel. Because you may feel difficulty in breathing though they have the cart service but it will take only 100-200 M from Hotel. It's better to take this Hotel only if you are under 30 and is easy to climb mountainous path.