Al Aqeeq麦地那酒店

I recently stayed at your hotel and was impressed by the exceptional service provided by Muhammad Roman and Sakib Eul. They were incredibly friendly and efficient, making my stay enjoyable. Their dedication and professionalism are commendable. Thank you for having such outstanding staff!

Stayed 3 nights in Al Aqeeq Madinah. Our stay was made extra comfortable by the caring housekeeping service of Mr.Sirajul Islam and leyton. Location was superb 5 minutes walk to gate 329 (ladies entrance) which was convenient for my elderly mom. Breakfast was fresh and delicious. Would stay again InshaaAllah.

This is the worse hotel I ever stayed in. It’s dirty, housekeeping does worse job to clean room. Very dated, and everything rusted, old and smell bad. As soon as you walk in the room carpet is dirty and full of dirt and very old & dated. Me and my family experience was awful staying at this hotel. My travel agent told me this is 5 star hotel, from my experience this is NO star hotel. Food / Bfast was awful. I have pictures to proof my stay experience. I called front desk about my complaint and the response was disappointing. Any family traveling to Medina, please do not ruined your trip by staying at this hotel. I strongly do not recommend this hotel. There are plenty of new hotels to stay in Medina, to ensure your positive experience and joyful stay in blessed Medina. Any positive review for this hotel is most likely false and fake review.

People that clean the rooms are VERY nice, respectfull and helpfull. People from reception and from the restaurant are VERY arrogant. The people from te restaurant were VERY rude. The people from the reception don’t want to work or help people. The ONLY reason i’m giving 5 stars is because of the cleaners in the hotel. They helped us very well. The location is also a good location. People smoke in the hotel. The smoke comes to others rooms via the ventilation. This hotel was the first time, and last time. If you are looking for a GOOD hotel: Movenpick in Mekkah AND Medina has the best service and rooms. You get what you pay for! Al aqeeq: never again.

I always stayed in this hotel with my family here. Just wanna complain about the service especially in the reception. The people working in the reception area need to be change. They always give Arab people more respect than people from other country. The process to get the room key always take long. Took us an hour every time when we stayed here. The receptionist name is naser Al Hussein. I came to the reception to check in and get the room keys but rather than serving us he skipped us and talk to other group and gave them the key first. Not even a salam or a smile from him. Just straight face. Please work on this. Thank you