Zowar International Hotel

Good things: Hot water The bed mattress Not far from al masjid al nabawi Bad things: # The reception was not very welcoming and have a straight face as if they're paying us not the other way around ( except on lady that was different from the others) # The cleaner told us with a straight face ( didn't ask gentaly) to move to the otherside to clean and start throwing water on the floor # The same cleaner was asked by a man in the reception to take our bagges to the room but he didn't and took long time cleaning outside the hotel, the reception guy brought the trolley and moved the bagges from the car to the room even though he had a straight face but this one was nice # Shower isn't that clean as you can see in the pictures, and there were no towels what so ever in the shower or the closet # Lift takes forever on prayer time and since we were in the 8 th floor using the stairs wasn't an option # The breakfast place wasn't a descent one the queue was too long and the food didn't appear to be good so we left and never came back there # there's no noise cancelling mechanism in the hotel. You can hear people talking in the corridor from your room # Room service never came to clean the room

So bad! Horrible! Disgusting! Broken amenities in the room, broken closet door, wifi keeps cutting, room door lock not working, broken wall so paint crumbs on the floor, a/c & windows not working properly, hole in shower valve… Even when they switched me in a different room there was still problems. Do yourself a favour and don’t book in this hotel it will save you so much headaches. The good fact about this place is that it’s close to masjid nabawi walking distance.

We had a life threatening situation with this hotel, first of all the bathroom doors are unfinished and metal parts are exposed and I hit my leg to it and started bleeding, and to add to it, the phone service is not on, they just put a dummy phone. Our baby was ill the whole night and we tried calling the reception but no phone. When I went in person and complained at the reception desk, the lady paid a deaf year as if I am not even standing there. By far the worst hotel experience in my life. I travelled from the US to this hotel expecting some good nights rest but this hotel lacks even the basic facilities. No towels, unclean bathroom, no hot water and cups and tea bags, AC setting doesn’t change. Worst part is they advertised this hotel to be a 4 star in reality it’s not even a 1 star for the services offered.

Worst hotel to live. Misbehave at peak. No water, towel and other pentary items in room. Exhaust wasnt working.I would recommend to avoid booking this hotel.

Despite lots of negative reviews of this hotel, we still booked this one. A positive review is that they have started renovation. The furniture is new in the room, however the carpet is in such a bad condition and that is not because of hotel management. It is because people who come here don't have basic ethics to remove slippers when walking on the carpets. Bed linens are fine, room service is provided. Tea coffee, water etc. are provided. Towels are also provided. Bathroom is clean, however wash basin is broken and whole bathroom needs to be replaced as it is quite old.