Mena Holiday Beach Resort Half moon Bay

Dear Mena Holiday Beach Resort, Hope you are doing well. First of as all, I would like to thank you for choosing honest and cooperative staff members in your respected organization. Me and my family have enjoyed staying in the hotel, room 103 — we have checked on Friday March 12, 2024 and checked out in 11.59 on Saturday, March 13, 2024. Unfortunately, we discovered that we have forgotten my wife’s Swatch watch in the drawer of the nightstand. Today, I have visited the hotel and I have meet Mr. Maynul and Mr. Shah Ali. They were so cooperative and so kind, they have found and save my wife’s Swatch watch and handed over it to me. I have signed that I have received my wife’s watch found in room 103 the last Saturday. I really appreciate your delicate selection of employees like Mr. Shah Ali and Mr. Maynul. Thank you so much Mostafa

Disastrous! I booked a family iftar and confirmed my reservation on the morning of the same day. On my arrival at their location, i went to reception and asked to give me a table. The receptionist checked and answered there is no table available. I asked him to recheck, but he insisted that it was not available. At the same time, another family approached the reception, and the same answer was given to them. As families continue to arrive, they are rejected by saying the same. In total, around 8-10 families were rejected to get the table, and surprisingly, all of them did a reservation. On getting pressure from families, the receptionist disappeared for 10 minutes. We kept waiting as other people were doing iftar, and the preak of poor ethics, nobody from the hotel staff asked any of us to drink water or break our fast. Despite, there was no sense of apology from the staff, including the manager, and they were telling you can come another day. When we insisted, they returned our payment in cash, as it was paid in advance. The whole scenario took us an hour of argument and debate at the time of iftar without breaking our fast on time along with kids and females. Iftar buffet has become a business now, and many hotels who don't understand the hospitality business are arranging iftar buffet. Therefore, be cautious to book your iftars, especially when with family or guests.

My experience wasn’t satisfying at all tbh. First night slept with bad AC, and second night there was a very strong sewer smell all over the area that I couldn’t breath and they claimed it was from somewhere near them burning trash or something!!!

Very good resort, with private beach , different recreation area, beach volleyball, small huts, all room sea view, boating jet skiing facility swimming pool for kids and adults, nice for family and groups. Food is average. Good to have basic vegerian food, as chef is helpful to create simple vegetarian stuff.

The rooms are enormous and excellent in the furnishings. However, the emergency door between the 2 rooms is not well isolated and you feel like the next room inhabitants are staying with you. Reception services are really slow and only one receptionist is available. The location is far from everywhere and no markets/shops around. Food is excellent and better than some other hotels in Al Khobar.