Elaf Bakkah Hotel

The best thing was the bus from and to Haram. Reception usually has 1 receptionist only, which makes it slow. Overall, good value for money

Not a four star by any means, the only reason for giving a higher rating is because of a few employees trying to make a difference by their positive attitude namely the manager during breakfast, the girl at the reception at night, the shuttle bus drivers and the Bengali bell boy. This place has the honour that first time in my life I seriously thought about changing the hotel after check in. There was no internet throughout our stay even after numerous complaints, so we gave up on it. You had to run after The room service and during our ten days of stay we had room service twice, one after 4 days where they provided towels(which were not provided earlier)& cleaned the room. The next one was 2 days prior to our checkout where they asked to change bed sheets which I declined since they didn't change it even after numerous requests so why change when we leave, maybe for the new guests I suppose who knows. The carpet was old and dirty, broken furniture, the bathroom not the cleanest, we were given a room with a door in between (where we could hear everything from the other room), Luckily for us that the other room also belonged to us, breakfast was ordinary, small beds even for someone who is 171 cm.

Overall great experience. The hotels location is three minutes away by bus and its only 8 S.R. for a round trip. There are a lot of shops under the hotel which makes it bery convenient and easy if you want to buy gifts or food. The restaurant of the hotel is very nice. The manager is very respectful and the food is delicious. The only problem is that you can't find taxis under the hotel since they are in a closed street guarded by police most of the time. So you have to cut your way through the tunnel to find a taxi. I would definitely recommend staying there if you plan to stay for a few days.

This place not only met my expectations, they exceeded! Clean, good ambiance, and up to date. I loved how the front desk is fluent in English, and the rest of the staff was very helpful and friendly. Waleed at the front desk wrote down instructions for me in Arabic since I was not fluent and no one outside of the hotel spoke English. It was very helpful to navigate afterwards. He should be promoted! My checkout was a breeze and my luggage was kept at the hotel until I was ready to leave for the airport. I definitely recommend staying here.

This place not only met my expectations, they exceeded! Clean, good ambiance, and up to date. I loved how the front desk is fluent in English, and the rest of the staff was very helpful and friendly. Waleed at the front desk wrote down instructions for me in Arabic since I was not fluent and no one outside of the hotel spoke English. It was very helpful to navigate afterwards. He should be promoted! My checkout was a breeze and my luggage was kept at the hotel until I was ready to leave for the airport. I definitely recommend staying here.