Crowne Plaza Al Khobar

Probably the worst IHG hotel you will stay at. 1- the rooms are quite old, the first room i got was so bad, thermostat isn’t working. You freeze to death. I changed it after 3 days. 2- the restaurant options are very limited, just fine 3- the access control cards are the worst, you have to go back everytime to the reception to get new one. As if it is single use. 4- i had an issue with the internet in my room as well as the phone isn’t working. And no one seem to care. 5-Housekeeping is not so well, they have to put shower gel and all stuff without having to call them and ask for it. The only reason i am putting 2 stars because I know IHG cares, I regularly stay at IHG. But this one i am not sure it is up to IHG standards. and I hope this is taken as constructive feedback. My stay is for more than 10 days. Dear Mr. Sherif, I appreciate your reply to the review post, however if you have really been concerned about my stay and actually checked up with the team you would have known that I was still a guest your hotel. My first review was before my check out. Thank you

I went to have a staycation on this hotel and I really love my stay here. The duty manager that time was so great and very hospitable, He was so kind and helpful. I would definitely recommend this place to my friends and colleagues, surely would love to be back in here again..

Welcome to the CLOWN Plaza ? Oh man…this was one awful circus experience! First I couldn’t sleep properly because the pillows are hard and since they turn down the AC late in the night to safe on energy ? at your expense! Then, I wake up to the godforsaken breakfast hall. Guess what, at the 9 o’clock half of the servings are empty! even the freaking whole wheat bread is out, pastries are rock hard, no water bottles dare you ask for one and you shall not receive. Even the coffee machine was behind the counter so they get to limit you to a tiny cup. And they dare to ask you for a 5-star rating ? Don’t waste your time and money on this mediocre place.

Staff is really nice, attentive and respectful. Rooms are standard for the Hotel type. Breakfasts are really good and have a whole lot of variety. Dinning is good. Overall a 3.5 to 4 star hotel.

We went to celebrate birthday of our youngest daughter and to try out their oriental buffet. It would be very wrong if I only speck about the food as what really touched me was how humble, down to earth and friendly the whole staff was. From guy at the reception to the Chef and servers. The restaurant manager was so nice and cooperative, they really made our day more special. I recommend everyone to visit and experience what we did. 100% customer satisfaction with great ambience and delicious food.