Avis Google
We have just finished our two weeks stay at Castello Infinity Suites. We elected to take advantage of the half-board option that provides breakfast and dinner.
The welcome was warm and friendly and we were shown to a beautiful, well-appointed room. The first impression was one of very high quality and it contained all the amenities you may wish for on a holiday in Crete. Particularly welcome was the coffee machine for those early mornings! Spacious and amply cooled by the efficient air conditioning, this is a very elegant space to stay at for a vacation.
Dinner was simply superb, consistently. The restaurant has a significant choice across the menus and offers dishes for everyone. The quality of the food is sublime and presented extremely well (see pictures below). We did not drink a great deal of wine in the restaurant but what we did have was perfectly paired with the dishes (thanks Nikolas!). For example, the Cretan Merlot with the striploin was superb. The dry Cretan white wine was absolutely delicious as well.
The stand-out feature of this hotel however must surely be the amazing staff. Without exception, they were all incredibly helpful, courteous, efficient and willing to go the extra mile, always. It is hard to single out individuals, but Giorgos and Bella have assembled a first-class team including Antonia on reception who was always so helpful; Luba, Lena in the restaurant always happy to help. Janny, in charge of the bar, was always great fun.
Were there any issues? No. There were one or two specific items we needed help with and Bella instantly fixed these with no fuss or delay. Nothing was too much trouble and we both left the hotel with the absolute certainty that we will definitely return to this fabulous hotel at Agia Pelagia.
Tim and Ivana