Ashbona Hotel Suites

Only the location is good the service is very poor the room is not sound proof .no room service and the staff are rude

This hotel is situated in a good location but the other than that I would not recommend this hotel. First, the building is not well maintained. Their wifi is the worst. I was complaining many times but Mr Mahmoud, the reception, responded unprofessionally that something wrong with my laptop while I could connect and work normally in other hotels. Second, to my shock, one night a big rat came to my room through the broken wall hole from outside. Third, there is no kitchen equipped except a small fridge and a microwave, and they did not allow guests to cook. My comment is that : unless you cannot find any other hotel and have to stay somewhere for a couple of nights, I will definitely not recommend this hotel and do not want to go back. There are a lot better hotels in this neighbourhood.

Do not stay at this hotel under any circumstances. I have been a world traveler for over 20 years and have never been treated so poorly as this hotel in my entire life. They are not accommodating at all, especially with check-in times. Extremely unprofessional, rude, and the worst business practices I’ve ever experienced. And this is my first time writing a bad review so you know they must have been that bad. Don’t stay here if you’re reading this, they don’t deserve your business or money. I’ve stayed at similar prices/cheaper hotels all around Saudi and never faced these sort of issues.