Avis Google
Hi there, I have used this hotel
For over 7 days and will stay a total of 14. The booking was managed via my HR Department.
It is to be noted that I am an existing Bon Voy application holder and would highly recommend that if you are travelling for business you book through the app. This would also recommended for personal users, of course, what better to collect your points?
So
Check in was slick, with highly accommodating staff, be prepared for staff who are multi lingual. If you are using the courtesy pick up from the airport if will cost, circa 200 SAR. There is no doubt it’s a good service however an Uber is so much cheaper.
The quality of the rooms is as expected through this International Group. Rooms are spacious and comfortable. For potential UK customers please be advised that 3 Pin Plugs are used.
Room amenities are excellent and include a high quality Ironing Board and Steam Iron. All the little fancies are there from sewing kits through to toothbrushes and razors.
There is a small fridge in the room and complimentary tea and coffee. I would have preferred more than a 2 cup option for powdered milk but it is what it is. If you want real milk a Supermarket is literally within a 5 minute walk. Daily supply of water bottles is very generous and we should all remember to hydrate!!!
So far, I have only eaten 2 Room Service meals and a Breakfast every morning. The Breakfast caters for all tastes and the quality is high. I must recommend the Club Sandwich from Room Service as it is a Beast which may require a further planned attack to finish it off.
The Laundry Service, although priced highly, is highly proficient, with items returned the same day. This is based on a morning pick up and it will be ready at your room by the evening.
With regard to travelling, you have to account for the local traffic and be prepared for lengthy car or taxi journeys.
With regard to staff, I can only say how professional they are. I have a special mention to Mohammed, the Reception Manager, who is the exact guy you need to speak too……………for any issues.
I only have a couple of very small negative comments, in fact they are more of an observation……..
The internet has been unreachable or has intermittently disconnected over the last 3 nights, it has been a little frustrating but it’s not the end of the world. I am assuming that the occupancy is at max and everybody is on Netflix, YouTube etc.
The final observation is my Bon Voy points, there seem to be an issue with collected them, which I hope will be rectified before I leave.
So
An overall Summary
Nice Hotel
Good Staff
Good Food
Really Comfortable Beds
Would I stay here again? Yes, if I could afford it ?
