Restaurante Zamzam - Dar Al Eiman Royal Hotel - Makkah No reclamado

I enjoyed staying at this remarkable hotel, which exceeded all my expectations. From the moment I arrived, I was captivated by its prime location. Situated within walking distance of the iconic Kaaba and various malls, it offered unparalleled convenience for spiritual and leisure activities. One aspect that truly impressed me was the abundance of restaurants and food options available within the hotel and its vicinity. Whether you're craving local delicacies or international cuisine, you'll find an array of delectable choices to satisfy your palate. It's a true haven for food enthusiasts! The hotel's front desk staff were attentive and helpful throughout my stay. They were always ready to assist with any inquiries or requests, making me feel welcomed and valued as a guest. Their warm hospitality added an extra layer of comfort to my experience. Moreover, I highly recommend this hotel for families, particularly those travelling with elderly members and children. The well-thought-out facilities and amenities catered to the needs of all age groups, ensuring a comfortable and enjoyable stay for everyone. It's a family-friendly oasis that provides a safe and inclusive environment. In summary, my time at this hotel was nothing short of inspiring. Its unbeatable location, diverse dining options, and helpful staff created an unforgettable experience. Whether you're a traveller seeking convenience, a food lover yearning for culinary delights, or a family searching for a welcoming atmosphere, this hotel is a perfect choice. Prepare to be inspired and pampered when you step through its doors. And, oh yes, the buffet breakfast was brilliant as well.

Had a good experience when stayed here last year. Location is the best point. Just few steps away from Haram. Rooms were clean. Breakfast was so so. Many lifts in the building and are fast. Hence once can reach Haram in time for jamaat.

This is the worst hotel I have ever visited. The service was beyond poor. The door lock wasn't functioning. They changed the lock with our request on the last day. But before that, we had to reach 4/5 times a day to ask for help to open the door as it wasn't working at all. Their restaurant is Indonesia and Malaysia based. As a five-star hotel, you should hold an international menu. Rather than they only focused on those two country. If you don't know arabic, you will struggle a little with communicating with the manager or receptionist. The only positive side is the location. Otherwise, it's a waste of money.

After over 20 hours of international travel, my family and I arrived at the hotel, eager for rest. Our experience soured from the start when the receptionist scrutinized our American passports and oddly questioned if we’d like a suite, an offer we accepted. However, the promise of luxury quickly turned into a nightmare. Merely an hour into our sleep after completing our umrah, a bellhop abruptly woke us, demanding we vacate the suite immediately. With little explanation and no regard for our exhaustion, we were forced to gather our belongings and move to another room. The disruption was not only unnecessary but also disrespectful, considering our evident fatigue and need for privacy. The suite, merely boasting an additional toilet and sink, was hardly worth the distress it caused. This experience was a stark disappointment, reflecting poorly on the hotel’s regard for guest comfort and privacy.

It’s definitely a 5 star hotel , but a very rude staff, trying to communicate with them is impossible. Only front desk people communicate with you, but expecting to go to front desk for every small thing is extremely difficult. Food served is completely middle eastern, hardly other options.but very tasty food. The worst part is even if the staff at restaurants or laundry understand English they don’t respond to us or help us in any way! Worst treatment towards guests coming from other country