Revisión de Google
AVOID THIS HOTEL AS MUCH AS YOU CAN. Do not ruin your experience in Madinah by booking yourself in here. If any travel agent mentions the name of this hotel tell them to change the hotel there are hundreds in this area! Firstly the damp smell is horrendous. The bathroom is covered in mould I had to hold it in till late evening when I couldn’t hold it in anymore. The sink, floor, tub is covered in mould, the wooden door is so damp it smells rotten. The bed had a stain on which was horrific. The windows let cold air through which I feel like it played a part in my husband falling ill even more. We had to shove the gap with duvets and cloth to stop the cold air coming through (as the time we were in Madinah it was freezing/raining/thundering). My parents room had a leak and instead of shifting them to another room firstly they said ‘these things happen’ and when my mum put her foot down they eventually got someone to have a look at it. Turns out the room needed a new boiler which they spent a few hours fixing while my mum sat in the corner of the room. Breakfast is mediocre however for some odd reason they won’t let us have breakfast here now and are asking us to go to the next door hotel to have our breakfast. The next door hotel only serve cold meat, bread tea hardly anything else that’s actually edible. Luckily McDonald’s is behind the hotel so we had them to rely on. We were finally shifted to another room which was slightly better however the cold atmosphere around the staff is making us feel very uncomfortable. Other then some of the Bengali staff who are friendly and greet you when they see you, the reception staff are shockingly rude. You would think they’ve given us free shelter in their hotel when infact we paid ALOT of money for such a rubbish hotel. Good luck if there’s a group of you because they only give you one key to share between you all. Do not fall for the pictures on google, I wish I had took pictures but I haven’t. Avoid avoid avoid.
