Zowar International Hotel

No room service! Very dirty towels and bedsheets. No wifi. No iron. Very dirty bathrooms, they need full upgrade. Reception staff Ms Saba and a young bangali boy were very helpful. Looks like rooms have never been cleaned.

No room service! Very dirty towels and bedsheets. No wifi. No iron. Very dirty bathrooms, they need full upgrade. Reception staff Ms Saba and a young bangali boy were very helpful. Looks like rooms have never been cleaned. No value for money paid.

Stayed for 10 days with family. Good Location. Females masjid hall is close. Masjid Gate 18 and 19 are close which open on other side just in front of Bab e salam. Asian food restaurants are available in close vicinity. Mcdonald just behind. Bin Dalwood store also close. Reception staff just average.

Stayed in this hotel for 2 days just before hajj season , the hotel over all is good for the price we paid . the receptionist named Miss Maha has been very kind to us , she knows her responsibilities and has a quick response. She let us do a very quick check- in . Really appreciate her work .

I can’t even begin to describe how terrible this hotel is. I arrived at this hotel in the evening after a long bus ride and as soon as we checked into our rooms, there were a bunch of problems, the walls were absolutely disgusting as they were random marks all over them, also, the smell of the room was absolutely horrible and I was mortified by the hygiene within my room as everything including the floor was dirty. The bathroom was below the basic standards as the bathtub was blocked and water would not go through and there was no towels available apparently also, the curtains of the shower appeared to have blood stains on them as well as cause tons of water to leak out and flood the bathroom. We ended up complaining to the receptionist however he completely ignored us and proceeded to laugh in our face. One of the cleaners proceeded to insult one of my family members which really infuriated me. I highly recommend that the ministry of Hajj and Umrah investigate this hotel immediately as they are unable to provide the most basic care to their clients as well as charge them for what they have done