Name: Voco Makkah
Address: Ibrahim Al Khalil Street, Al - Misfalah - Makkah
Rating: 4.3

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4.3

Muy bien

de 63 reseñas

Excelente		32
Muy bien		13
Bueno		5
Promedio		2
Pobre		11

Service		0.0
Organization		0.0
Friendliness		0.0
Area Expert		0.0
Safety		0.0

Reseñas

Revisión de Google

Really I would like to thanks Mr. Anas Mujahid because I had a great stay at this hotel! The room was clean and comfortable, and the staff were friendly and helpful. The location is very good

Revisión de Google

Overall, I had a good experience with the service. Rooms were new and large. Bathrooms were decent. Customer service/housekeeping was gracious. Breakfast buffet was average to below, but it was also Hajj season and lots of demand. They may be better throughout the rest of the year. The only reason I would not stay here in the future is that it is about a 20 minute walk from the Haram. That was too far in my opinion and a deal breaker.

Tolga Ovali

07/02/2023 06:48

Revisión de Google

Currently staying at this hotel for hajj for 20 days. The hotel is made up of 9 buildings, each building has a different organization. Whether in terms of hospitality, food, etc., we have the impression that others receive preferential treatment. Breakfast and lunch looks like: Breakfast & lunch: boiled eggs, feta cheese, cucumber, carrot and some soup. Dinner: everyday some type of chicken, rice, and some type of meat. They only served pasta 2 times in 20 days as a change. You can't eat out of hours. you can't order anything to eat in the service. The staff barely speaks English. Far too many criticisms to make that I no longer know how to list them. trust negative reviews because they are true. hard to believe this is a 4 star hotel…

Kamal zaidy

06/25/2023 14:56

Revisión de Google

This hotel shouldn’t be part of intercontinental group as it doesn’t give that type of service and hotel is unclear. Local staff members doesn’t know how to speak with guests of Allah and also doesn’t know English language at all. As we go towards Mina I was completely disappointed with they service as intercontinental group member this is my view for this Hotel.

Jahid Shohel

06/23/2023 19:52

Revisión de Google

Very bad hotel. Staying here during Hajj. No or very poor internet connection in entire hotel. I informed the reception, and they said "What can I do?". Food is a nightmare, buffet always had empty treys. Standing in long queue for food, but when reach there almost all the food trays are empty. No spoon to eat food, I had to take used one and clean it myself in the toilet to be able to eat. How come they claim so nice hotel, but stuffs don't speak English? 90% stuffs don't speak English. I mean its all mess, please don't come here.

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