Name: Raffles Makkah Palace
Address: Raffles Makkah Palace Hotel Mecca, Ibrahim Al Khalil Road, Mecca Saudi Arabia
Rating: 4.5

Descripción

Located in Ajyad, Raffles Makkah Palace is a perfect starting point from which to explore Mecca. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find complimentary tea, closet, towels, slippers, complimentary instant coffee. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, spa, massage, steamroom. Friendly staff, great facilities and close proximity to all that Mecca has to offer are three great reasons you should stay at Raffles Makkah Palace.

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Reseñas

4.5

Muy bien

de 53 reseñas

Excelente		42
Muy bien		3
Bueno		2
Promedio		1
Pobre		5

Service		0.0
Organization		0.0
Friendliness		0.0
Area Expert		0.0
Safety		0.0

Reseñas

Mohammad Alshammari (Abu Hatim)

08/23/2023 02:36

Revisión de Google

Doesnt matter you have all accor platinum membership or you are normal guest They treat you like other normal guest I spend thousands of thousands riyal every year In the previous 8 years and i get that treatment?! Extremely disappointed Front staff very professional in terms of making excuses such as not available room for upgrade etc... I checked that time there plenty of rooms available I will never come back even if they rolled a red carpet from airport to hotel

Basma Ali

08/22/2023 03:00

Revisión de Google

Everything was great once I arrived the hotel. The service is very nice. Food is amazing. And Zaki from concierge was great help. One thing I struggled with is the customer service by phone. For almost 3 weeks before my reservation date, I tried to contact the hotel MANY times. Literally, every single time they refer me to Reservations department but they NEVER answered. I had to reach them by email, which they delay in replying.

Abdulrahim Janahi

08/20/2023 19:54

Revisión de Google

I booked the room in raffles through booking and due to illness we couldnt make it and we couldnt cancel the booking on time, so we asked booking to try to get an exception to cancel the penalty amount but raffles rejected. They really dont care about anything but money. I had the same issue last year with a hotel in london and they where very supportive and they are a 5star hotel and the amount was way more then this, but the one in saudi they dont care. i am really disappointed from them. I dont recommend them.

Tafer the legend Gamer

08/14/2023 17:07

Revisión de Google

We’re in the imperial suite and I couldn’t ask for more. We’ve been welcomed so gracefully and respectfully. My kids are all asking me when we’ll be coming back. Vaseem was a big help. He surprised the kids with sweets and zam zam water. They couldn’t have been happier. He also helped us with anything we wanted fast and reliably. A huge thank you to all the people who helped make this trip memorable. We will definitely be back.

S A

07/25/2023 18:47

Revisión de Google

My #1 choice in Makkah, the hotel is just perfect. The rooms are very cozy and clean, the services are great, and the staff are very welcoming. I loved the breakfast, there were variety of selections and options, the cafe was also amazing. Worths the price and everything and I would definitely recommend it to anyone! Special thanks to Ahmad Alotaibi, we appreciate his kindness.

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Mohammad Alshammari (Abu Hatim)

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Basma Ali

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Abdulrahim Janahi

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Tafer the legend Gamer

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S A

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