Name: قصر الاندلس الذهبى
Address: سعد بن معاذ
Rating: 0.0

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Отлично		6
Очень хороший		8
Хорошо		4
В среднем		7
Бедные		37

Service		0.0
Organization		0.0
Friendliness		0.0
Area Expert		0.0
Safety		0.0

Syed Sameer

09/10/2023 16:41

Обзор Google

Only best thing about this hotel is the nearness to Haram, just a few minutes walk from gate 328. Otherwise the services, cleanliness and overall room. Ambience was not that good at all. The reception was good, but hotel lacks the professionalism in all aspects. Altjigh we arrived late in the day, the hotel didn't have any rooms for our paid booking. Were given room in restaurant level which was unclean and the bathroom taps constantly leaked out. No amenities were provided, no towels and no kettle in the room. The basic requirement of having the hooks to hang clothes etc were not there, neither in the room nor in the bathroom.

Fayaz Ali

08/11/2023 21:19

Very very bad hotel .I was given only 1 key card for 5 beds room and that one also not working, asked customer service and they have very bad attitude.also the lifts are not good .at the moment fire alarm is on and it’s 12oclock at night,every one is out of their rooms. The beds are dirty ,no towels etc etc Don’t come here .it’s my sincere advice

Aha Abualrobe

07/29/2023 12:44

Very poor cleaning service. No any provided tissue, towel, … etc in the room. The registry staff little tough, and I booked via booking App. including free private parking but the registry staff insisted to charge extra for parking.

Huko KoHu

07/28/2023 05:56

The location is very close toMadina but i have to say service is zero use of elevator zero cleanness one How new one also they say its 5stars hotel but if you stay like we have stayed you would say even a negative 5 is extra because it doesnt deserve it especially the elevator people are tired and when they return because of too much load on elevator although some of the elevators dont work you have to use the stairs . IMAGINE being on 14th floor and using stairs to go there !! the cards they give to unlock the door stops anytime it wants for example you came back from fajr prayer and then card doesnt open again taste the zero elevator go to reception and charge then come back with same elevator and try to unlock the door !

Anhar Ali

04/17/2023 00:52

I wouldn’t be returning here to stay as their service and rooms are not accommodating from the checking-in which takes over 3 hours wait at reception. Work in progress therefore we had to change rooms. No towels, no toilet rolls and no room service whatsoever.

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