Jewar Al Saqefah Hotel

We had two rooms booked, we requested a double bed as we have a infant but they didn’t accommodate for this. Rooms were cramped with just the beds and side table. Bathroom was small and in need of renovation. Rooms had a smell of glue used in furniture. The wardrobes doors won’t slide. Our room had a kettle but only socket to put it was either on the floor or by removing our lamp switch. We couldn’t use either due to infant, complained then changed rooms so we could use a kettle. One of the socket was faulty, when we plugged in it started causing short circuit. Rooms were not clean ! Cups were dirty! Dust everywhere ! Asked housekeeping to clean the next day and after several requests a guy came and asked what needed to be done ! It was utterly poor service. They folded dirty used towels that were on the floor and put them back on the counter. We knew this as they had blood in them. Because of them we almost missed our flight. It took them 40 minutes with 4 calls and 2 visits to reception to get our luggage down from 2 rooms. It was a very unpleasant stay, would NOT recommend this hotel. There are plenty of hotels next to this which are similarly priced or even better with better standards. Only positive was the location and the guy who helped us move rooms. Caused a lot of tension to our trip.

The room is packed and lacks spaces, but I enjoy the bed and bathroom. Because the hotel is only to rest, while the main activity is mainly at Masjid Nabawi, it is enough. The food is good and they are never out of stock. Employees are doing hard work to ensure the service!

The hotel is near to Haram nearest gate 326. The hotel reception is awesome, they have provided an electrifying service. Room are too small, if you put the language then difficult to move. Room service is too good

Worth the price compared to other hotels. Hardly 5 to 7 mins walk to masjid. Close to ladies gate number 16. Facilities are quite decent. The staff is flexible on early check in (8:00 am ) and late check out (4:00 pm ) timings. Highly suggest to book with them

The reason I gave this place four 3 stars is because of the lack of service. Facilities were decent. But unfortunately a huge group from Indonesia came and they were smoking in the hallways, making noise etc. They also cooked some kind of dish for them which stunk up the lobby for our entire (2 days)stay and it was a stench. Abu Bakr the guest services guy was a delight. Hasan on the other hand was not he lied to us about bringing a weight machine for our luggage. He said he’d be back in an hour but instead left for the day when I called later to find out what happened. Anyway I wish this place would regulate what’s going on in the hallways and get a really good exhaust when they cook really smelly foods.