Dar Al Hijra InterContinental

I had the opportunity to stay in this hotel and I found the service and overall stay highly commendable. I would take this opportunity to appreciate the services provided by the room attendant Mr Jashim Uddin, he is really very helpful, prompt in his services with smiling face always. Such kind of staffs must be rewarded by the management.

Extremely beautiful hotel, lovely employees & concierges, and wonderful food services! They call your room daily to check up on you and ask if you need anything. The lady Shefaa was especially kind and helpful.

This young lad name is think طارق الحربي should be the general manager of this place. Absolutely brilliant service and highly recommended to anyone and surely will be back again. He did make our stay very pleasant. God bless him and hopefully next time when we come back next year we see you as top chief in this place. God bless. Mosab

It is with a heavy heart that we check out of Dar Al Hijra. Our stay far exceeded every expectation and if possible, I would have given this hotel 7 stars! They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early after a long flight and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. The staff at this property are all great! They all go above and beyond to make your stay comfortable. I would like to send out a special shout out to Abdul Salaam, Ismaeel and Amani from the reservations team who provided us with a complimentary upgrade to the royal suite which really made us feel like royalty. It was perfect for our large family, with 3 bedrooms, 4 bathrooms, 2 lounges and a kitchen. The suite was absolutely amazing and large! Every staff member I encountered, from the conciege to the check- in to the cleaning staff were delightful and eager to help! Jabal Hussein and Abdullah ensured our room was spotlessly cleaned 2-3 times a day! They kept checking up on us to make sure we were happy and satisfied throughout the day. The bedrooms were clean, spacious and comfortable. The beds are really soft and comfy! Breakfast was fresh and served a variety of foods to serve every taste. The location is superb. It is right opposite the new food court and is 2 mins walk to the haram. We had a great view of the green dome from our suite. I have stayed at dozen of hotels. This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. Thank you so much. I can't wait to come back soon inshallah.

We are living here with a family of 5 in a Suite. And the room service is just terrible. We got no room service for 2 days straight. We keep calling and telling at the reception, they say yes to it, and we get no one to clean the rooms. The water does not drain in 1 of the bathrooms. The shower nob is broken. As the room service doesn’t arrive, you get no water as well. We are quite surprised at the level of service we are getting here at a brand like Intercontinental. The only thing best about this hotel is it’s breakfast!