マディーナレストラン-ヒルトンホテル-マディーナ 請求

Amazing location. Great service the staff was very nice and helpful. The rooms are a little outdated. The bed is very comfortable. The room is clean overall. But I think specifically the bathroom needs a bit of an upgrade. Still clean and would stay again.

Overall it's experience is excellent. But the room details in the Hilton app and in the hotel did not match. For example I booked a suite which was not having sofa bed in the room but in app it has.

Amazing location, very close to the Prophet’s mosque. Entrance to the ladies area almost a 150 meter walk from the property. Nearby supermarket (3 minute walk to bin dawood), many restaurants & coffee shops around the hotel (Dunkin, Barn, KFC, Hardees, McDonalds). Helpful and smiling staff. Standard Check-in was at 4:00, we had requested an early check in and arrived at the property around 1:30PM. Understandable they didn’t have availability. However it took until after 5:00PM for the first room to be available. Lady at checkin was kind enough to hand over the first room until the second one was ready. Key to the second room was sent to the room shortly. Cafe & in-room dining was barely average. One won’t sleep hungry, however tastebuds wouldn’t be satisfied. Generally I would expect the concierge to have handy contacts of trusted taxis/drivers for sightseeing tours. Sadly that wasn’t the case. I was asked to grab a random cab from outside. Overall a comfortable stay, could have been better with on time availability of the room and better food options.

The hotel is clean and location very convenient. Our experience was made much better by Sagir Ahmad, one of the managers there. He was very responsive, courteous, and helpful.

Multiple dishes were served in Buffett. Food was delicious However, room service was a little bit late. We asked to make up our room when we went outside. It was not cleaned when we arrived bk after 2 hrs. We have to remind them for it.