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During my recent stay at the hotel, I experienced a mix of positive and negative aspects.
On the positive side, the room was very spacious and had a great view. The cleanliness was also impressive, making our stay comfortable and enjoyable. The breakfast buffet offered a good variety of choices to select from, making the dining experience a pleasant one.
On the flip side, the check-in process was slow, and we had to wait for a long time due to the rush and the limited number of receptionists available. The customer service was also not up to par as they took a very long time to respond to our calls. One of the main issues we encountered was the delay in receiving our bags, which we only received after contacting customer service.
Moreover, the items on the menu were quite expensive, which was a bit of a letdown for us. We were expecting to have more affordable options to select from, but this was not the case.
Overall, the hotel has its ups and downs. While the spacious and clean room and the breakfast buffet are commendable, the slow check-in process, poor customer service, and expensive menu items were a bit of a letdown.