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Pros :
The check-in process was pretty smooth. The rooms were prepared as per my requests.
Very clean rooms and common areas
Rooms are pretty spacious.
Breakfast was excellent.
Cons:
The basement car park is an absolute nightmare. Don’t even try and use it unless you have a 4x4. The drive out of the basement is way too steep for a normal car.
The bathtub drain was clogged.
Room Service was not up to the mark. Request for replenishment of coffee / tea / milk / sugar sachets / toiletries often fell on deaf ears.
Only one bath towel / one room slippers were provided for three pax in a room.
Hardly any staff, except one at the reception, wears a smile.
Communicating with the live-kitchen staff was challenging as they did not speak English.