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This is hotel is the worst one that I ever seen in my life. The Staff are terrible and front desk guys were worst, disrespectful and indifferent i went with family and they have no consideration. The rooms are worst quality.AC are so old and the hand locks are broken. The beds have bugs in it...gloomy ambience...it is a mess in the middle of a messy location...only reason to booked because is closed to the Haram. .otherwise guys don't book this hotel at nawazi Al Tawsea ..even the wifi is worst so slowly. And the stores are so far.