マッカ タワーズ

The hotel turned out to be quite good despite mixed reviews that I read online. I don’t know how many rooms they have or how many towers available there but my room was in tower 2. So regarding issues of accessibility whereby only staircases are available, I didn’t experience it since my room is connected with good elevators. The room is quite nice, it’s quite big and can accommodate I think 3/4 people. It has sofa and eating table, equipped with some basic kitchenette. My room can also see the view of the mosque, well partly. The room is quite clean too. Staff that I met some are friendly, some are not. The only negative thing is that the reception is a bit disconnected from my tower, I still don’t know how to go to the reception without having to pass through the parking area. There is no sign at first on how to get to the reception, very limited signage and the security guard there just told me to go to underground (level B2 if I am not mistaken) without instructing me where and how to get there so the check in experience wasn’t that great. But overall, I satisfy with my stay despite some minor issues. I would totally recommend this hotel if you want to stay near the mosque, specifically gates number 86-90.

What a fantastic and beautiful hotel. Customer service is amazing. Very accommodating as well. Mohamed Al harbi was very kind to our older parents when they were not feeling well and Bandar at the reception desk made the check in process so easy. Def recommend this hotel.

The room was large with haram view along with 2 bathrooms and a mini kitchen. It was perfect as well as the services as the cleaner appeared as soon as we called and cleaned it nicely. Moreover everyone were really kind as they answered us very respectfully.

Location & restaurant was great. But the local staff (front of desk) is extremely rude to foreigners, some cannot even communicate properly in english properly. We got an extra bed with a lot of hassle, infact we got our room almost 6 hours after we arrived to the hotel. Room cleanliness was average, but the biggest problem was too many big flying insects would get into the room even though windows were shut, any 5-star hotel in the world this would be 100% unacceptable

Good hotel with reliable service. The accommodation here is excellent and room service was good. The helper who clean our room Mr Nizam is honest and helpful to assist our needs. Its is memorable journey for us. The disadvantage i found here is that you need to reset the room card almost everyday to enter your room. Perhaps its a safety precaution measure.