Shalimar Lounge - Shaza Hotel - La Mecque - شذا مكة Réclamer

Very good in terms of quality and cleanliness. However, very difficult to go walking to Al-Haram and the buses frequency is very little (limited to few time a day). The buses should be every one hour back and forth as minimum, despite the number of users. No services near to the hotel, like grocery or restaurants…

Positive: Good service, lobby is really nice. They always have soft drinks at the reception and dates and Arabic coffee which are really nice after a walk back from the Haram Breakfast is nice with eggs cooked to order, pancake and waffle station The walk to the Haram is easy as it is downhill There is a shuttle bus to and from the Haram Service from the concierge is really good Negative The rooms are a little unclean/grimy - some stains in the bedroom and bathroom I had to change rooms twice as there was a strong sewage smell in the bathroom, however, the staff were very nice about this and allowed me to change The rooms are also quite small The windows do not open to allow some fresh air in and out The walk back from the Haram is tiring as it is uphill so I wouldn't recommend for older people/people with mobility issues or with young children No shops close by - you have to walk through the Haram to get to the shops which is a good 10-15 minute walk

The location is close to the haram. I did not find the climb too unbearable, as others have mentioned . I feel like it could be a decent hotel. But it does have some serious short comings that make it otherwise.. 1- the staff WILL not clean your room unless you tip them.. thats a first for me. And they'll come to your room multiple time with water bottles , just standing there, like you owe them something.. EDIT we told the man in the hallway NOT to wake us when we seen him, as we were about to enter our room and were very tired from our second umrah. About 15min later he was ringing our bell and woke us both up... this is 2 times we've been woken while asleep.. 2- rooms are iffy. Lots of damage to our room, it looks as if it's falling apart. And the A/C does not function. The room is tiny... for the price we payed per night. I'm astounded how small it is. There is no room to move around.... seems like they have not changed our sheets in the 5 days we've stayed.. 3-the breakfast buffet does not have adequate seating, and it's far too small to accommodate the guests staying at this hotel. So get ready to stand or wait for a table.. otherwise the selection is respectable. 4- this hotel is right on a major road it seems... so your chances of getting hit by a taxi is very high... I don't think it's a good design. 5- very expensive hotel room service and the food was absolutely horrible. We tried it once and it's awful, we heard the same from others in our group. 6- the staff had sprayed something in the front lobby that had caused multiple guests to cough and nearly choke. About a dozen people ran out of the lobby ... now a day later 5 of us are with sore throat. Overall, I would not come back to this hotel. Nor would I recommend it to anyone I know. I'm saddened to have known others are at the Hyatt for the same price, with much better accommodations.