Soho House Istanbul

Extremely disappointed. I ordered two glasses of Chianti at the bar upstairs. They brought two glasses of red wine without showing from which bottle they poured them. I tasted it and it was definitely not a Chianti! I had to argue with them for half an hour. They kept saying it was a Chianti but still didn’t show me the bottle from which they poured it. Eventually they agreed to change them and they poured me two glasses of Chianti. Shocking! And this is Soho House, not a dodgy backstreet bar. Shame on them. Management should take appropriate measures!

The worst experience in the whole Istanbul. I have visited Turkey 8 times already and this place has been just horrible. The worst service of my life, where you pay 600$ per night and get nothing premium or luxury. Only the service desk is good, the rest starting from waiters at members club to desk man in Cecconis - no respect from anyone. Any hotel would be better than this and you can save a lot of money in the meantime.

Have you ever been embarrassed by how your date/ company treats the waiter. Well, the Soho house should train their doormen better in dealing the non customers. I was sufficiently offended by the young man in the picture below that I am glad not be associated with the Soho House as Member or Guest. Noblesse oblige. PS: I am a big fan of exclusive and expensive hotels contributing to the beauty of the world. But this does not allow them or their staff to disrespect the less fortunate who pass their property on the public street.

Very poorly maintained and two star service quality. An over hyped hotel with no pool and all balconies are size of a fruit basket.

I had high expectations but was disappointed. Booked for 3 days , checked out the 2nd. The only reason I’m giving it a 1 and not a 0 is because of location. pros -location. -Staff was nice. -hotel exterior is nice, lobby is a vibe, great decor cons -room corridors were literally so dark I had to activate night vision. I understand it’s supposed to be artsy and romantic but there’s a difference between dim and barley any light. -Room is NOT clean. I informed the reception and they were kind enough to reassure me that it will be cleaned like I asked. Went back to the room and it was still NOT clean. -bathroom water stains -toilet seat and cap water stains (the seat just needs an upgrade looks like it’s been repeatedly scratched so stuff is leaking in) -shower head had green mold and black stuff collected around -dust on all lamps (after I told the reception to specifically clean dust from lamps) -sheets had minor stains (even if they were washed you cannot present with stained sheets)!!I basically pulled off all the sheets and went downstairs to make sure the sheets were changed. Came back to the room and found the same stain. Sheets were not changed. Look, if I was paying for a flimsy hotel I would keep my mouth shut. The price of soho house is not flimsy so the hotel should be top quality. You pay more you get BETTER. This was not better.