Novotel Makkah Thaker City

Everything was great about the hotel, but I only stayed 2 days out of 6 and couldn’t get a refund for the rest of the stay, had to leave bc people in Makkah were bothering my wife and making her uncomfortable so we had to cut our visit short and go to Jeddah. Novotel will always be on the top of my list

Excellent location. Super shuttle service to Haram. Very clean and tidy. Breakfast is delicious. All izz well. I reduced one point on the score for the following reason. I stayed for 3 nights with my wife and 10month old son. While in sleep, my son rolled and hit his head to the solid headboard. Usually hotels like these have headboard made of fabric or foam material. We had to cushion the entire headboard with cushions to avoid further injuries. I hope Novotel makes note of this. Thank you

Amazing experience. Its as good as a five star hotel. Loved my experience with a two year old toddler. Awesome breakfast and room. Everything is excellent about this hotel. Especially the price. It's worth it.

Overall, staying in Novotel Thakher City Mekkah was exciting experience. I was here, stayed 4 days during my Umrah, and I'll give several notes for fellow pilgrims, and also the management. 1. Reasonable price, reasonable advantage It's one of the branded 4-star hotel in 2km radius of Al-Haram. Since it's located more than 2km from Al-Haram Mosque, I can say that you'll get the balance price-wise and practicality to go to Al-Haram Mosque. I notice some guests suggests that it's too far, but for this quality and price, I can't really complaint. 2. Know what to expect about the location, and shuttle service to Al-Haram Mosque The hotel provided 24-hours, every 15 to 30 minutes service of shuttle to and from Al-Haram Mosque. It was middle-sized bus with approximately up to 20 passengers. The bus was often noticably not crowded, so it was not really a struggle to get in and get a seat. You need to understand that the hotel is located northbound of Al-Haram Mosque, so you'll be dropped at Al Ghaza Bus Station / Shaib Amir Bus Station (Search on Google Maps for exact location). From here, you'll need to walk for more than 600m or around 15-20 minutes walk, then you can enter Al-Haram Mosque through Al-Salam Gate or any entry within Masa'a Area (Sa'ee Area). There's little to no shade along the walking area, it will be hot and sunlight glare from the ground especially at noon. With that in mind, you'll cleared for up to 30 to 45 minutes from the hotel, including waiting for the shutte, the bus ride, the walk from drop-off point, until entering the Al-Haram Mosque gate. You'll have to really consider and manage your time to be able to get to Al-Haram Mosque on time. 3. Comment about overall service and experience Room and facility quality was as described and as promised as Accor's service level. Everything is well maintained and well operated. Afterall it's a 4-star hotel, so you know what to expect.

This is the best hotel to stay in. The price for the room is not so expensive. The rooms are very neat and clean and moreover they provide free transportation from hotel to Haram and the bus service is available every half an hour. The staff was very friendly and professional. The hotel has separate parking as well. The room in which I stayed has the best balcony view. The location is very confusing as there was many construction going around. It is almost 2 kms away from Haram.