Makarem Mina Hotel

I love the hotel as it was a memory for us when we came to Makkah. It is luxury and quite too. But the problem is that bed is a little bit small, they need to increase the side of bed as a person is falling down when he/she is turning on the bed. Prices are resealable. Over all the hotel is very good , I like the staff and I would be thanking to Makarem Mina.

I booked two nights through Saudi Airlines. I really surprised how good flights company deal with such this hotel. The services very low less than one star hotel, very bad experience, I wouldn’t stay here any more for free.

The hotel is good , most worker are nice and friendly,, the rooms will be cleaned only if u ask, they fix room issues in reasonable time,, my only negative experience was with the hotel bus to alharam,, the driver don't care to be found,, 2 of the drivers specifically ,,the midnight one was the most helpful by making it easy,helping me with the wheelchair of my mom ,,, usually the bus have a side to be on i have waited with my mom on the wheelchair and my 13 years old son for 5 hours for the bus,, during Ramadan,the driver enter in the big parking and change side each time so we just waited in the entrance on the bus and run after him as he don't park a bit ,,,he drop people down then close and leave if u catch him good if not best luck next bus,, the 5 hours day i figured out that the driver in traffic use another way to enter the haram which is around 150/200/miters from the main entrance drop people and go back same way never check if anyone waits doesn't park for few min to be seen or found between another 200 buses or more or go down to the original spot to let people who's waiting know,,the hotel never answer the phone,,, 5 hour's with my 77 years old mom and 13 years old son drained of energy,hungry,bad bus experience and when i asked the reception if the bus had issue he said i should take the 3 drivers numbers to check with them where they gonna be! So its my mistake after all

The worst place to stay in Mecca. The people at reception are rude and racist. I booked my room through agoda. The website said the check in time is 3 pm but when i came to hotel, the guy wont even talk to me and through gesture told be the check in time is 4 and i have to wait for 1 hour. I hope they go out of business.

Worst experience. Never book here please. I am sitting at reception because receptionist says check in at 4pm. While during booking it is written 3pm, even in FAQ their check in time is 3pm. He fought with me and wont let me in before 4pm.