Madinah Movenpick Hotel

This overly priced hotel was disappointing! Water on the floor in the bathroom as shower water splashes everywhere due to lack of proper bathroom planning and I had to shower from inside the bathtub! The carpets were dirty and smelly. Fridge was dirty and smelly. Never used it! Housekeeping had to be called several times before they actually come. No point putting up the "clean my room" tags on the room door handle. They actually don't clean the rooms...they only replenish the pantry (on request) and drain the water on the bathroom floor. They never vacuum, never cleaned the pantry or the used cups. Reception don't answer the phones most of the times and had to go down to the reception at lobby to inform them or ask anything. I didn't expect this from such a international brand hotel. Stayed for 4 nights I don't think I will stay there again.

Dear potential residents, I left the below review for the sake of the reward from Allah SWT as I was absolutely misled by the posted reviews and the hotel’s pictures ; all below reviews seems to be unrealistic as they are not representing the conditions of the hotel nor the level of service. First, the pictures that the hotel left in Booking.com for rooms do not represent the actual condition. The furniture was absolutely outdated and the carpet was fairly dirty and got bunch of stains. So if you were deceived like me, then make sure to check the room before attempting any payment. Second the tranquility, the air conditioning was annoying as it is very old one; and not to mention the ongoing construction work right beside the hotel. Third which is the most disappointed one and cannot be compromised that's the horrible staff that the hotel got. Since first moment we entered the hotel the receptionist disrespected us which was shocking. Also, the room cleaning service would not come and clean the room even you ask them to do they would say okay but eventually you would find you room just as you left it . I left one star for the nice manger at the buffet may Allah reward them for their nice job.