Avis Google
Extremely Disappointing Experience
My one-month stay at this hotel was marred by numerous issues. Upon checking in, I immediately encountered problems with my room. Despite my request for a room change, the reception informed me that no other rooms were available that day but assured me of a room change the following day. However, on the second day, they claimed the new room wasn't ready yet, so I requested to inspect it. After finally seeing the room, I asked them to reserve it for me and inform me once it was ready. To my surprise, I never received a call.
Upon returning to the reception, I encountered a different receptionist who falsely claimed the room had been allocated to another guest. After I protested and requested they contact the previous receptionist, they told me she would return in 30 minutes, and miraculously, the room became available within 15 minutes.
Additionally, it's baffling that basic amenities like plates and cutlery were not provided upon request. Furthermore, the housekeeping staff neglected to change the bed sheets daily.
I cannot in good conscience recommend this hotel to anyone.
