Avis Google
A place for a refreshing retreat. We stayed in a celestial villa for 7 nights. We were picked up at the airport on time. Was given a warm welcome by Fatima who explained the activities and facilities well and was toured around the resort before getting dropped off at our villa. The whole set up in the resort is amazing and peaceful. Having to ride e-bikes or golf cart to go around the place is a plus. Never had issues with Wifi.
Tama restaurant by the pool serves good food but given that we were there for 1 week, we felt that the options are quite limited. Not to mention, the lunch menu is the same as dinner. The staff are friendly and attentive, Riza served us most of the time and was such a lovely person. Pool had the right temperature for a hot summer day. The lifeguard was very attentive to our needs in terms of umbrella adjustment and watching over when the winds were quite rough.
The villa was spacious, and it was serviced a few times during the day which was nice. Had enough sockets in the right places. There's also a moon telescope in the room. We had a small issue when it was a very windy night. However, it was fixed immediately in the morning and the manager reached out to us as well to make sure everything is alright.
There are a few points which can be improved especially it being a luxury resort.
- more food options at the restaurant
- improve the moonshell cafe as the service we got there was not great
- more/adjust the lighting as we kept missing the turn to our villa when riding by ebike at night
- when there was a stargazing activity that we joined, we were informed prior that there will be someone hosting it. However when we went, it was nothing, basically just lay and look at the stars by yourself which is okay but we were expecting something else.
Overall our experience and time there was amazing. Giving it one less star due to room rates.
