Al Ahsa InterContinental

When you book a 5 stars hotel, you ultimately expect a 5 stars experience... + The lobby, restaurants and wellness spa areas are very enjoyable, nice and well maintained. - Diner / breakfast open buffets were very basics. - No small towels in the room and only one set of bathrobe/slipper available. - The room service experience was really bad, called 3x times for a small towel which never came. - Matress is very old, so old they put a sort of comforter on top of it. - A/C is really really noisy. --- First time in my life that I have a sleepless night in a hotel room, and I have not only been in 5*. "The WHO guidelines for community noise recommend less than 30 A-weighted decibels (dB(A)) in bedrooms during the night for a sleep of good quality." Average of room 513 is 46dB with peak at 52.

Great hospitality with good staff and good breakfast especially hour and chef Sara they where very helpful and they have an excellent customer service skills

I would like to Thanks,, had Chef Sara and the reception that shows to our us table at Mrs hoor for their great service, food is delicious

We tried the open buffet in lunch time ( flavors restaurant ), i really was disappointed with menu ... flavored egg , bad kabssa saffron Chicken , smily fish , to be fair I only enjoyed pizza and desserts what we want is a decent menu is that too much to ask since you are a 5 star hotel ( today is 27/6/2023 about 2 PM )

We’ve a great wonderful dinner with great guy, Chef Raj who has given us excellent service. He made a great Pepperoni pizza and spicy chicken curry 10/10. I sincerely advise going to the meal with Chef Raj. The rest of the staff, especially Subin, was really kind, respectful, and helpful with smile