The View Terrace - Fairmont Clock Royal Tower - Makkah Afirmar

Unpleasant stay at this hotel. Two stars for the good location only! READ FULL REVIEW BELOW! Reception were not friendly at all and do not try to help you even though it was not busy at the reception area! We asked for medical attention to the room and they arrived after 55 minutes. Obviously saftey is not a priority at this hotel. Room furniture is very old and we had one broken bed leg! Good mattresses. I see other reviews about the cold temperature of the room and i see the hotel replied that they will look into it, apparently they didn’t. Room is very cold and you need to keep turning the air conditioning on and off every once in a while to keep a good room temperature A very bad smell (like used wet socks) coming out of the AC!! I won’t have had to smell this if i paid 10% off the price i paid here. No action from housekeeping on this. Elevators - many elevators are out of service! Control button inside are broken. Screens inside are broken Breakfast is good I would recommend trying other hotels at the same area. Much less expenses and i have tried some of them some years ago and they were much better.