Swiss international Taba Alsalam

Overall for a 3 star hotel its pretty good, location is very nice, close to women's prayer area. I read customer service was not the greatest but İntishaar and Ahmad were very helpful, even provided late checkout as my flight was at night. Overall had a good time and would stay there again. Only problem was when we checked in room wasn't ready but they provided refershments for us during the wait which wasn't too long.

It took them more than 30mins to check us in. There were other people waiting since more than an hour. Room was very small for 3 beds. Carpet was dirty, washroom was very tiny and SMELLY. The toilet seat was broken, asked them to fix it, the repair man came and he said this cannot be fixed. The room safe was not working they could not fix it either. The air conditioning in the room was so loud you cannot sleep in it. Room service is not 24 hours it stats 9am only. You have to pay for water bottles. No room slippers. No bathroom mats. Very congested hotel. Bathrooms are tiny. The staff was not so welcoming. in the 3 bed room, there were only 2 cups for tea, we asked for another cup and they said we only provide 2 cups.. Only location is good but every hotel in the area has good location.

It's a very nice hotel with a perfect location. Very close to the mosque. The room was clean and big enough for 2. The beds were comfortable. The bathroom was clean with all the needed facilities and accessories. We were really surprised by food served for breakfast and dinner. For a hotel of such level, food was really good and every day different dishes. In the looby small cafeteria available with fine coffee. The only problem we faced was the reception. They have a shortage of stuff, and people who work there barely can be called professional. The rest all was perfect.

Location was ideal just to the side of Masjid Al Nabawi, so easy access for the ladies section. Hotel looked a little tired and could do with refurbishment. Quad room very tight and cramped with very limited space for luggage, storage and movement. We had to keep requesting basics like toilet tissue and towels etc... Turned out to be a 3 star hotel which our agent advised was supposed to be 4 stars, so the agent was lying to us. If your not after comfort or too fussy then this will do the job for short stay, however for families or 4 or more people either book 2 doubles or 1 larger room for longer durations.

The room was nice and easily accommodated two of us and bathroom was clean. The room was ready when we arrived at the hotel and receptionist were helpful. It's about 500m away from haram so you will have 3 to 4 min walk but it's not far and manageable if you have no accessibility issues. The breakfast has very limited options and was just OK. The check out times are strictly followed and if you are late by 1 min, you ll pay 30 riyals. Overall, good hotel and don't mind staying there again.