谷歌评论
The hotel or more specifically the group hotels ( as they had 8 linked huge towers) is state of art when it came to facilities, rooms, decorations..etc
But it really needs a serious change when it came to customer care and guest experience; starting from the always busy reception with limited staff ( i faced bad attitude from some of them) to cope with the expected traffic, the unclear roots between towers/floors/elevator, to the a silly but big issue with the room card as it requires to be programmed occasionally.
Special thanks for Mr. Sami ( reception supervisor, tower 2) for his kindness and understanding.